At KONE, you'll find innovation that goes somewhere

We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play.

The future of work is flexibility

At KONE we believe that creating flexibility in where, when and how we work will help us to engage and retain our people. With flexible working we can increase the diversity in our teams as well as improve the well-being of our employees. Having listened to our employees and candidates, KONE Australia and New Zealand launched our Flexible Work Framework and Guide in April of 2022. The majority of our office-based teams have adopted a hybrid model with 3 days in the office per week. Don't hesitate to reach out to the Talent Acquisition Team (careers@kone.com) for more information on KONE's approach to flexible work.

Our work will take you in different directions.

KONE has an exciting opportunity for an exceptional Account Manager/ Bid Manager to join our service team in Melbourne. You will develop mutually beneficial relationships which are strategic or locally important, proactively seeking opportunities for maximising revenue and growing our customer base to continue to drive KONE as the dominant force in the industry. This role also encompasses quality tender submissions, actioning of proactive tender hunting.

What will you be doing?

• Proactively develop new and existing industry relationships for service business
• Understand the customer needs in order to capitalise on all opportunities, orders and contracts
• Identifying opportunities to add value and grow existing service business
• Evaluating insights to drive strategies for the service business
• Maintaining key relationships with internal stakeholders

Are you the one?

• Proven success in account management, sales management or in a business development role
• Result driven experience in winning and driving Sales and opportunities from the Sales funnel and new business/ new customers
• Proactive and driven approach in customer satisfaction, feedback and loyalty (Net Promoter Index)
• Lift Industry experience is essential
• Strong customer experience background
• Ability to communicate effectively with key stakeholders across all levels
• Proactive sales approach & customer focus
• Excellent communication, presentation and negotiation skills
• Experienced in reporting and must have an analytical mindset
• Proficient in Microsoft Office, Excel and Word, PowerPoint

What do we offer?

• Great benefits and remuneration – Base + car allowance+ bonus
• Work with industry-leading products and technology
• Join a global organisation with a strong focus on training, safety and quality
• Career progression opportunities within a global organisation
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
• Excellent culture and supportive team

Note: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.

This role is being sourced directly by KONE. We respectfully request no agency approaches.

KONE is an equal opportunity employer who supports inclusive, flexible, and accessible working arrangements for all. This includes persons with disabilities, culturally, religiously, and linguistically diverse people, diverse age groups, diverse sexual orientation, and gender.

We are committed to working in partnership with and support Aboriginal and Torres Strait Islander peoples and organisations by recognising and respecting the diversity of cultures, identity, heritage, languages, and social and spiritual systems practiced.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers